activebuilding resident portal activebuilding resident portal

None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. granularity and accuracy. Data privacy and security practices may vary based on your use, region, and age. Have an immediate question about our products or services? It's also likely to take a few tries to get in. ActiveBuilding puts everything in your community at your fingertips. Unfortunately, the app is still extremely frustrating to use. Thank you!Original Response: Thank you for your feedback. Update: This type of review with specific examples is extremely helpful to us. The issue is resolved and we are proactively working to prevent it in the future. RealPage Analytics delivers the most accurate apartment data, trends and industry news. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Apps should promote digital options and self-service. Use your ActiveBuilding login information. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. 6969 W 90th Ave, Westminster, CO 80021. We experienced unexpected slowness in the application during this time. Renter Background, Creditor Screening Issues, COVID-19 You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Log in Terms of Use Privacy Policy The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Have an immediate question about our products or services? I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Login. Welcome To The Fairfield Properties Resident Portal. We want to make it dynamic and guide users to the information and services they need.. Upon opening the app, I have to wait 30 seconds just to reach the main menu. Easily access the industrys most accurate and reliable rent and occupancy data. Notice message Please check your email to reset your password.. Email: Password: Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Login. For more information, see the developers privacy policy. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Maximize your asset value by optimizing rents while consistently reducing vacancies. Get Started Now Terms of Use Privacy Policy Maximize your asset value by optimizing rents while consistently reducing vacancies. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Everyone is right, this is not intuitive and a pain in the neck. Resources, LeaseLabs Your Information is secure and will be kept confidential. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. There is no immediate change to either staff or resident day-to-day use. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Infrequent/Mild Medical/Treatment Information. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Safety starts with understanding how developers collect and share your data. RealPage Market Analytics delivers true performance data no one else has. Proven to outperform the market 2-5% in every market cycle. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. And the convenience doesnt stop there. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Renter Background, Creditor Screening Issues, COVID-19 As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Can't get it on this laptop either. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Get Started Now Terms of Use Privacy Policy The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. On my smartphone I was offered a coupon to allow payments at participating stores. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. It never remembers me or attempts a biometric login. It doesn't really make things any easier for me at all. Thank you! This one makes me want to go back to writing checks. Still, its pretty annoying that something viral to my life works so poorly. Fairfield Properties online rent pay portal allows residents to pay rent online. I hope they change it soon. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Original review below:iPhone 13 pro. Absolutely awful to use. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. Get Started Now Terms of Use Privacy Policy App responsiveness is very important to us because we know how frustrating it is to you to use. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Community Rewards is really that.. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. If you try to view pictures on a post, the window just crashes. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Enter your email. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . I've noticed some improvements being made recently which is great. granularity and accuracy. ActiveBuilding puts everything in your community at your fingertips. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. RealPage Analytics delivers the most accurate apartment data, trends and industry news. The developer provided this information and may update it over time. granularity and accuracy. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Log in. Log in. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Ill have to try again later. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Pinpoint drivers of submarket momentum and individual asset forecasts with greater This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. ActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The app was working fine before the unnecessary visual refresh. Developer responded to review, appreciate the dedication to their user base. Easily access the industrys most accurate and reliable rent and occupancy data. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Fantastic. It is so slow, and they changed where the contact info is for emergency maintenance. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Renter Background, Creditor Screening Issues, COVID-19 It was snappy, responsive, and logging in took less than a few seconds. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Get Started Now Terms of Use Privacy Policy RealPage Market Analytics delivers true performance data no one else has. Package delivery is the secondamenity residents are interested in after fitness centers. Get Started Now Terms of Use Privacy Policy The only reason that I keep it at this point is to pay rent. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Get Started Now Terms of Use Privacy Policy We were very excited to talk about the new ActiveBuilding at RealWorld.. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login. Your team definitely has their priorities straight. Get Started Now Terms of Use Privacy Policy Check out our quick video of how to set up your account here! Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy If I had an alternative way to do so, this app would exit my phone immediately. Use your ActiveBuilding login information. Proven to outperform the market 2-5% in every market cycle. Community Connection & Engagement It gives everyone a way to engage as a community. The interface reminds me of first generation mobile websites. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Daily, transaction-based visibility into your portfolio and your competitive market. For example: today is the first so I need to pay rent. Contact your community management if you have questions.) Copyright 2023 Apple Inc. All rights reserved. Enter your email. Sometimes this wont work at all. We will look into this further. 403 Wolf Creek Cir, Raleigh, NC 27606. (303) 421-6900. (919) 861-8342 Maximize your asset value by optimizing rents while consistently reducing vacancies. Had to do a lot of changes so the app would accept the input(s). It's clunky. ActiveBuilding puts everything in your community at your fingertips. Your Information is secure and will be kept confidential. Daily, transaction-based visibility into your portfolio and your competitive market. It gives everyone a way to engage as a community. They can even set up reoccurring payments or split the cost with roommates! By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. LearnMore. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Log in. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Easily access the industrys most accurate and reliable rent and occupancy data. New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Proven to outperform the market 2-5% in every market cycle. Use your ActiveBuilding login information. You pretty much have to use it if your landlord decides to. 403 West. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Pinpoint drivers of submarket momentum and individual asset forecasts with greater This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Login Use your ActiveBuilding login information Enter your email Log in New Resident? This app may share these data types with third parties, Personal info, Financial info and 5 others. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). You will see an updated app icon, new colors, and a cleaner login screen. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Daily, transaction-based visibility into your portfolio and your competitive market. Not a huge deal, but even apps loading much more data start up faster. Active Building. RealPage Analytics delivers the most accurate apartment data, trends and industry news. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Plus, staff can share news with all residents at once or send important information to only specific interest groups. I only open the app the pay rent, and its always something I approach with trepidation. Half the time the app won't render and I have to restart it. RealPage Market Analytics delivers true performance data no one else has. (Some features may not be available at your property. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. 78% of residents prefer to pay online. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! It also makes moving in easy. Get Started Now Terms of Use Privacy Policy The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. I really hate this app. Griffis Westminster Center. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. But as soon as I went to another page it was lost, and unretrievable. If you open a forum post and then back out, you're starting from the top again. This app is notorious for forcing me to log in every time I need it. Enter your email.